Privacy Policy
Effective Date: Apr 15, 2025
At Metric37, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our prompt improvement service.
We may collect the following types of information:
Personal Information:
- Name and contact details (email address, phone number)
- Billing information and transaction details
- Account credentials
Usage Information:
- Prompts submitted for improvement
- Interaction history with our services
- Service usage patterns and preferences
Technical Information:
- IP address and device identifiers
- Browser type and operating system
- Website usage data via cookies and similar technologies
We collect information through:
- Direct interactions when you create an account or use our services
- Automated technologies like cookies and server logs
- Third-party sources (payment processors, analytics providers)
We use your information to:
- Provide, maintain, and improve our prompt improvement services
- Process transactions and manage your account
- Personalize your experience and deliver relevant content
- Communicate with you about service updates and offers
- Analyze usage patterns to enhance service functionality
- Protect our services and users from fraudulent or illegal activities
- Comply with legal obligations
We may share your information with:
- Service providers who perform services on our behalf
- Payment processors to complete transactions
- Legal authorities when required by law
- Business partners with your consent
We do not sell, rent, or trade your personal information with third parties for their marketing purposes without your explicit consent.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and regular security assessments. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Rectify inaccurate personal information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@metric37.com.