As Metric37 provides a digital prompt improvement service, there are no physical items to ship. This policy outlines how our digital services are delivered to you.

Once you submit a prompt for improvement through our platform, our service typically processes requests within the following timeframes:

• Standard requests: Delivered within 1-2 business hours
• Premium requests: Delivered within 30 minutes
• Enterprise requests: Delivered according to your service level agreement (SLA)

All improved prompts and related services are delivered electronically through:

• Your personal account dashboard
• Email notification (if enabled in your account settings)
• API response (for programmatic access)

You will receive a notification when your improved prompt is ready for review and use.

All service delivery costs are included in your subscription or per-request payment. There are no additional "shipping" or delivery fees for our digital services.

Our digital prompt improvement services are available internationally, subject to the following:

• Service is provided in English language only at this time
• Support for additional languages may incur additional processing time
• Service availability may be restricted in certain countries due to local regulations

If you experience any issues with the delivery of our services, please contact our support team at support@metric37.com. We aim to respond to all service delivery inquiries within 24 hours.