Security
Your data is safe with us
Encryption
All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Your content is protected at every stage of processing.
Data handling
Your text is encrypted at rest and stored only in your account. We never share, sell, or use your content for model training. You can delete your data at any time.
GDPR compliance
Metric37 is fully GDPR compliant. We support data portability, right to deletion, and maintain a Data Processing Agreement (DPA) for enterprise customers. EU data is processed within EU regions.
Infrastructure
Metric37 is hosted on enterprise-grade cloud infrastructure with 99.9% uptime SLA. Our systems are monitored 24/7 with automated failover and disaster recovery.
Responsible disclosure
If you discover a security vulnerability, please email [email protected]. We take all reports seriously and will respond within 24 hours.